Public satisfaction with cash-withdrawal options in Switzerland fell to 81% in 2025, down from 88% in 2024, according to new figures released by the Swiss National Bank on 11 August 2026. The drop is small in absolute terms but continues a trend the SNB itself has flagged: fewer access points and less contented cash users, year after year. Understanding the SNB access to cash 2025 in full requires looking at these details closely.

The numbers come from the SNB’s own SNB access to cash 2025 publication, listed under its ‘Banknotes and coins’ category and conducted jointly with the University of St. Gallen. This article summarises what was published, why it matters for the Swiss banking sector centred on Zürich, and how it fits with the constitutional vote earlier in 2026 — drawing on gf6.com’s global directory of bank branches and ATMs for context.

The finding — what the SNB released — SNB access to cash 2025

On 11 August 2026, the Swiss National Bank published new data on access to cash in Switzerland covering the year 2025. The release sits under the SNB’s ‘Banknotes and coins’ category on its homepage and is part of an ongoing research programme run jointly with the University of St. Gallen. That programme measures the geographical distribution of ATMs, bank branches and post offices, and estimates how long households and companies need to travel to reach a cash-access point. These figures put the SNB access to cash 2025 into clearer perspective.

Two figures anchor the release. The SNB reports that 81% of the public were satisfied with cash-withdrawal options in 2025, compared with 88% in 2024. Alongside this, the SNB has previously noted a continuous reduction in cash-access points in recent years. The original release is available directly from the SNB at snb.ch — Access to cash, and the announcement was also reported via the SNB’s main site and independent financial outlets — see snb.ch and dealsnbuy.com.

The gf6.com directory | by the numbers

SNB access to cash 2025 data shows satisfaction with Swiss cash withdrawals fell to 81% from 88% in 2024. Here is what the SNB published on 11 August 2026.

444,923
bank & ATM locations worldwide
345,907
bank branches
99,016
ATMs
221
countries covered
0.29
ATMs per branch
Data completeness worldwide (average share of records with…)
Website44%
SWIFT/BIC33%
Phone7%
Logo47%
Bank branches recorded | largest directories
United States36,438Germany22,830Russia20,925France17,998India15,941

Figures from gf6.com's own directory, a large but incomplete sample; per-capita and coverage figures are indicators based on our data, not official totals. Interest rates: BIS, IMF, ECB and national central banks. See explore the full directory.

What it means

A seven-percentage-point fall in satisfaction over a single year is the kind of shift that gets noticed by regulators. In a country where cash still plays a strong cultural and practical role, a decline from 88% to 81% is widely seen as a signal that consolidation of branch and ATM networks is starting to be felt by ordinary users, not just tracked in spreadsheets. This context matters for anyone following the SNB access to cash 2025.

The timing is also politically loaded. In March 2026, Swiss voters approved a constitutional counterproposal to protect access to cash by 73.4% — a very clear mandate. That vote hands the SNB an explicit duty to safeguard the cash-access network, so publishing granular 2025 data a few months later effectively establishes a baseline against which future obligations can be measured. It is a central thread in the wider SNB access to cash 2025.

For the banking sector concentrated around banks in Zürich / Switzerland, the release is a nudge rather than a rulebook. It does not yet impose specific targets on individual banks, but it does document a downward trend that regulators, cantonal authorities and the SNB itself now have a constitutional reason to address.

It is important to keep the interpretation narrow. The SNB has reported reductions in access points and a fall in satisfaction; it has not, in this release, prescribed how banks should respond. Any assumption that specific branches will reopen, or that ATM closures will be reversed, would go beyond what has actually been published. Such details shaped how the SNB access to cash 2025 unfolded.

Good to know — The satisfaction figures (81% in 2025, 88% in 2024) come from the SNB’s own measurement programme with the University of St. Gallen. gf6.com’s directory tracks locations of branches and ATMs worldwide but is a curated sample, not an official census; our coverage of Switzerland is one dataset among several and should not be read as a substitute for the SNB’s national figures.

How it fits the wider Swiss cash debate

Switzerland’s relationship with cash is unusual in Europe. Even as card and mobile payments have grown, physical banknotes and coins remain widely used and politically defended — which is precisely why the March 2026 constitutional vote passed with 73.4% support. The SNB’s role, historically focused on monetary policy and note issuance, has been extended by that vote into something closer to an infrastructure guarantor. This is one of the defining aspects of the SNB access to cash 2025.

Against that backdrop, the 2025 access-to-cash data is not just a statistical update. It is the first full-year dataset published after the constitutional change, and it documents exactly the kind of erosion — fewer access points, lower satisfaction — that the vote was meant to arrest. How the SNB, cantonal governments and commercial banks respond over the next reporting cycles is likely to define what “safeguarding cash access” means in practice.

For everyday users, the practical picture has not changed overnight. ATMs and branches still exist across Swiss cities and towns, and Zürich in particular remains densely served. But if you rely on cash for work or daily life in a smaller municipality, the SNB’s own numbers suggest the network is thinner than it was a few years ago.

Explore the full data behind this article: bank branches worldwide and ATMs worldwide in the gf6.com directory.

Methodology

This article rewrites, in plain English, a public announcement by the Swiss National Bank dated 11 August 2026, together with corroborating references. The primary source is the SNB’s own ‘Access to cash’ page: snb.ch/en/the-snb/mandates-goals/cash/access-to-cash. Corroborating references include the SNB homepage and independent coverage at dealsnbuy.com.

All figures quoted here — the 81% and 88% satisfaction levels, the 73.4% referendum result, the joint SNB / University of St. Gallen programme, and the March 2026 vote date — are taken directly from the SNB release and the notes above. No additional statistics have been introduced. gf6.com maintains a global directory of roughly 445,000 bank and ATM locations, compiled and curated over four years from public sources and manual research; it is a large but incomplete sample, and coverage varies by country. It is not an official register.

Frequently asked questions


What did the SNB publish on 11 August 2026?

The Swiss National Bank released new data on access to cash in Switzerland covering the year 2025. It was published under the ‘Banknotes and coins’ category on the SNB’s homepage and forms part of an ongoing programme with the University of St. Gallen.


How much has satisfaction with cash withdrawals fallen?

According to the SNB, 81% of the public were satisfied with cash-withdrawal options in 2025, compared with 88% in 2024. The SNB has also noted a continuous reduction in cash-access points in recent years.


What does the March 2026 constitutional vote have to do with this?

In March 2026, Swiss voters approved a constitutional counterproposal to protect access to cash, with 73.4% in favour. That vote mandates the SNB to safeguard the cash-access network, which makes the 2025 baseline data particularly significant.


Who carried out the underlying research?

The measurement of ATMs, bank branches, post offices and travel times to cash-access points is conducted jointly by the SNB and the University of St. Gallen. It is an ongoing programme rather than a one-off study.


Does this release set new rules for Swiss banks?

Based on the information published, the release documents the state of cash access in 2025 but does not itself prescribe specific obligations for individual banks. Any regulatory response would follow separately from the constitutional mandate.


Where can I read the original announcement?

You can read it directly on the SNB website at snb.ch under ‘Access to cash’. It was also referenced by the SNB homepage and independent outlets, linked above.


This article was produced with AI assistance from publicly available sources and is handled under our editorial standards and AI policy.

Karl Schnürch

I have been online since 1995. For many years, I worked in the e-commerce sector, setting up several online shops, and have always been interested in data analysis. In 2007, I moved to the Seychelles to work from there or as a digital nomad. In recent years, I have increasingly specialised in the financial sector. I manage the Seychelles’ Commercial Register and am also very familiar with the offshore world. GF6.com is a project I have been working on for many years. I built and curated the 445,000-entry bank database myself over a period of six years, and for the past two years or so I have also been using AI to achieve better structures.

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